Subscription Management
** IMPORTANT! **
PLEASE do NOT Cancel and re-Subscribe if you are planning to order from us again. ONLY NEW subscribers are eligible for 20% OFF their first 4 orders.
ALL Re-subscribers will be invoiced the difference separately!
1. Select the Account Login icon at the top right corner of the homepage.
2. Login or Register as a New customer. (You should have received an invitation to create your account by email after your first purchase)
3. Once you are logged in you will see your Client Page
4. Review your subscription by selecting the Manage Subscription link.
5. Manage your subscription by expanding View Details and here you can:
- Update your billing and shipping address
- Update payment details
- Swap products of equal value
- Manage your upcoming order dates and Pause, Resume or Skip orders any time!
5.1. Update your billing and shipping address, as well as, delivery method
5.2. Update payment details and credit card information including expiration. (This must always be done by the customer online)
5.3. Swap products in your subscription plan (If another product is available of equal value).
5.4. Manage your upcoming orders!
Here you can Pause, Resume or Skip Orders dates for your subscription plan.
An IMPORTANT Note on Skipping Orders:
It is ideal to plan ahead to Skip a week of delivery! Your Order charge date is the date that your subscription plan is charged onto your credit card. It pays for that coming Tuesdays meal delivery. Therefore, it is preferable to login and skip any weeks of delivery before your credit card is charged.
